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Contract & Fees

Your organisation's contract with CDN defines platform fee rates, service terms, and data retention policies.

Accessing Your Contract

Click Contract & Fees in the sidebar.

The Contract Page

The page has four tabs:

Active Contract

  • Current contract status (active, pending, expired)
  • Contract term dates
  • Download the full contract as PDF

Fee Breakdown

Your contract locks in platform fees for the duration of the term:

  • Registration fees — percentage or fixed amount per competitor entry
  • Ticket fees — fee per ticket sale
  • Streaming fees — fee per stream purchase
  • Photography fees — separate rates for photo and video sales
  • Import fees — per-performance fee for bulk CSV imports

History

Previous contracts and their terms.

Sign

When a new contract is available (at initial setup or renewal):

  1. Review the terms
  2. Enter your name as an electronic signature
  3. Click Sign
  4. Recorded with timestamp, IP address, and SHA-256 content hash

Fee Lock

Once signed, your fees are locked for the entire contract term. They only change at renewal. The exception is third-party pass-through costs, which may adjust with 30 days' notice.

Data Retention

Your contract includes retention policies for stored media:

Media TypeDefault Retention
Video critiques90 days
Music files90 days
Photo originals180 days
Video originals90 days
VOD recordings180 days
Financial records7 years

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